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Return Policy


 

All information regarding our returns policy and returns deadline dates are described below. Please contact the College Store directly with any questions or concerns.

 

Summer Semester 2019 return deadlines:
•Textbooks ordered between May 6th and June 4th must be returned by June 6th, 2019

Textbooks ordered after June 4th are FINAL SALE and cannot be returned

 

Fall Semester 2019 return deadlines:
•Textbooks ordered between August 5th and September 3rd must be returned by September 5th.
Textbooks ordered after September 3rd are FINAL SALE and cannot be returned

 

Return Policy Details:
• Return must include a receipt
• Valid photo ID must be shown for online order returns
• Textbooks must be returned in the same condition as received
• General merchandise must be returned within 10 days of purchase and in original condition with tags
• Shipping & handling charges are non-refundable.
• Returns sent without a receipt are subject to a $10 lookup fee
• Online orders not picked up within two weeks of being fulfilled are subject to a $10 restocking fee
• ALL returns are at the discretion of the Minneapolis College Bookstore staff.

 

Non-returnable items:
• Go-To College Pass
• Opened/Used access codes & eTextbooks
• Opened plastic-wrapped textbooks and merchandise
• Kits & course packets
• Study aids, study & testing guides
• Worn/used general merchandise items
• Clearance merchandise
• Umbrellas and ponchos
• Computer software/hardware
• Opened electronic items

 

Online Shipping Orders:

Inaccurate Packages:
• Packages with order inaccuracies must be reported to mntextbooks@minneapolis.edu within 3 days of the delivery date.

Damaged Packages:
• Damaged/defective merchandise must be reported to mntextbooks@minneapolis.edu within 3 days of the delivery date.

Lost Packages:
• Lost packages should be reported to mntextbooks@minneapolis.edu within 3 days of being lost.

 

Please contact us if you have any questions, concerns, or need additional information!

Minneapolis College Bookstore, T.1800
612-659-6850

bookstore@minneapolis.edu

 

Minnesota Textbook Center
612-659-6851
mntextbooks@minneapolis.edu

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