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Return Policy


 

All information regarding our returns policy and returns deadline dates are described below. Please contact the College Store directly with any questions or concerns.

  

Summer Semester 2020 return deadlines:
•Textbooks ordered between May 4th and May 22nd must be returned by June 19th.
Textbooks ordered after May 22nd are FINAL SALE and cannot be returned.

 

Spring Semester 2020 return deadlines:
•Textbooks ordered between December 9th and January 13th must be returned by January 31st.
Textbooks ordered after January 21st are FINAL SALE and cannot be returned

 

Return Policy Details:
• Return must include a receipt (returns without a receipt risk not being refunded)
• Valid photo ID must be shown for online order returns
• Textbooks must be returned in the same condition as received
• General merchandise must be returned within 10 days of purchase and in original condition with tags
• Shipping & handling charges are non-refundable.
• Online orders not picked up within two weeks of being fulfilled are subject to a restocking fee
• ALL returns are at the discretion of the Minneapolis College Store staff.

 

Non-returnable items:
• Go-To College Pass
• Opened/Used access codes & eTextbooks
• Opened plastic-wrapped textbooks and merchandise
• Kits & course packets
• Study aids, study & testing guides
• Worn/used general merchandise items
• Clearance merchandise
• Umbrellas and ponchos
• Computer software/hardware
• Opened electronic items

 

Online Shipping Orders:

Inaccurate Packages:
• Packages with order inaccuracies must be reported to mntextbooks@minneapolis.edu within 3 days of the delivery date.

Damaged Packages:
• Damaged/defective merchandise must be reported to mntextbooks@minneapolis.edu within 3 days of the delivery date.

Lost Packages:
• Lost packages should be reported to mntextbooks@minneapolis.edu within 3 days of being lost.

 

Please contact us if you have any questions, concerns, or need additional information!

Minneapolis College Store, T.1800
612-659-6850

collegestore@minneapolis.edu

 

Minnesota Textbook Center
mntextbooks@minneapolis.edu

Find Us

Minneapolis College Store

1501 Hennepin Avenue

Minneapolis, MN 55403

 

612-659-6850 collegestore@minneapolis.edu

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